Qui a besoin d’un service des plaintes quand YouTube et une tite toune western accrochante fait la job.
Qui a besoin d’un service des plaintes quand YouTube et une tite toune western accrochante fait la job.
United Airlines Lose $180 Million due to YouTube Video!
"There was a great story on BBC Breakfast News this morning about how social media can seriously damage a brand. In this case a single YouTube video complaint about a bad experience with United Airlines has contributed towards United Airlines share price dropping by 10% and costing shareholders a reported $180 million!"